Effective Date: 19 December 2023
Last Updated on: 19 December 2023

 

This privacy notice (“Notice”) explains how Enki Space SRL  (“We”, “Us”, “Our”, “Enki Space”) processes Personal Data collected from natural persons as specified in the section “How We Collect, Use and Share Your Personal Data” below, as a Controller (“You”).

  1. DEFINITIONS

Terms not specifically defined herein shall have the meaning ascribed thereto in the Terms.

1.1. “Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.

1.2. “End-User” means any person or entity with whom the User interacts using the Service(s).

1.3. “Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1.4. “Processor” means a natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller.

1.5. “Service(s)” shall have the meaning ascribed to it in the Terms.

1.6. “Subscriber” means the natural or legal person that has subscribed to the Service(s) by agreeing to the Terms or signing any other agreement for the subscription and use of the Service(s).

1.7. “Terms” means the Terms of Service at  https://enki-space.com/terms-and-conditions/

1.8. “Website” means the website owned and operated by Us including www.enkispace.com

  1. HOW WE COLLECT, USE AND SHARE YOUR PERSONAL DATA

2.1. PERSONAL DATA THAT YOU PROVIDE US

When You are a(n)

What Personal Data We Collect

How We use Your Personal Data

Whom We share Your Personal Data with

Individual who is a Subscriber

Billing information, Name, Address, e-mail id

To enable Your subscription and collect the fees.

Third party payment processors who process payment information for Us but who are otherwise not permitted to store, retain or use such information.

User who is onboarded to use the Services on behalf of the Subscriber

Your contact information, such as Your full name, email address, unique identifiers such as username, account number or password.

  • Creation of a User account, verification of a User’s identity and help a User log into Our Services.
  • To communicate with a User regarding existing products and Services availed by Subscriber including notifications of any alerts or updates.
  • To send the User information about Our other products or services, events, webinars or programs which may be of interest to such User.

Third party partners who assist Us in onboarding You and providing Our Services to You.

User who requests customer support

Your name, usage information or any other Personal Data You may provide Us in the course of such interaction.

To provide support in relation to Your use of Our Services

Third parties who assist Us in providing these support services.

User who submits certain information to Our Services, such as filling out a survey about their user experience or feedback.

Information You have provided as part of it.

To improve Our Services

Third parties who assist Us in providing these services.

Website users who enter information in the landing pages used by marketing teams

Your contact information, such as Your full name, email, phone, location, country, business name and shipping address.

To inform, promote and sell Our Services to You.

Third party partners that provide Us marketing services.

Any individual who communicates with Us

  • Your name or any other Personal Data You may provide Us in the course of such interaction.
  • Unless prohibited by law, We may record any telephonic conversation We have with You.
  • To respond to Your queries or requests.
  • To inform, promote and market Our Services to You.

Third party partners who assist Us in providing Our Services to You.

 

 

 

 

 

2.2 PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU

When You are a(n)

What Personal Data We Collect

How We use Your Personal Data

Whom We share Your Personal Data with

Website visitor

  • Your device and Your usage of Our Websites or emails (such as Internet Protocol (IP) addresses or other identifiers
  • For market analysis, and market research.
  • To protect Our data from threats, violations, and breaches if any.
  • To inform, promote and sell Our Services to You.

Third party partners who provide Us with services in connection with such processing

User who uses and interacts with Our Services

Your device type, and the operating system version and Your usage of Our services through log files and other technologies, some of which may qualify as Personal Data.

  • To evaluate, develop and improve Our products and Services.
  • For market analysis, product analysis and market research.
  • To provide support in connection with Your queries

Third party partners who assist Us in such processing.

Individual whose information (a) third party sources share with Us without breach of any confidentiality clause; or (b) is available on public platforms.

Your contact information, such as Your full name, email address, phone number, designation and business name. We may combine this information with any Personal Data provided by You.

To update, expand, and analyze our records and create more tailored advertising to provide services that may be of interest to You

Third party partners who assist Us in such processing.

 

2.3. If You provide Us with any Personal Data relating to other individuals, You represent that You have the authority to do so, and where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Privacy Notice.

2.4. In addition to the details provided in the table above, We may also share Your Personal Data with

  1. Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of Our activities.
  2. Professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in.
  1. LEGAL BASIS FOR PROCESSING

3.1. We will collect Personal Data from You only where it needs it to perform a contract with You, where the processing is in Our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms, or where We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We process Personal Data with reliance on Your consent, You may withdraw Your consent at any time.

3.2. If You have questions or need further information concerning the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided under clause 11.

  1. RETENTION OF PERSONAL DATA

4.1. We retain the Personal Data collected where an ongoing legitimate business requires retention of such Personal Data.

4.2. In the absence of a need to retain Personal Data under Section 4.1. above, We will either delete it or aggregate it, or, if this is not possible then We will securely store Your Personal Data and isolate it from any further processing until deletion is possible.

  1. SECURITY OF PERSONAL DATA

We use appropriate technical and organizational measures to protect the Personal Data that We collect and process. The measures We use are designed to provide a level of security appropriate to the risk of processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us immediately as described in this Notice.

The data entered in the EnkiSpace application are available only to the user who entered them (or to those to whom they are granted access) so that they can be edited. The application uses SSL certificates to secure communication between users’ devices and servers. The data entered are public and are associated with each unique code generated

  1. YOUR RIGHTS

You are entitled to the following rights:

6.1. You can request Us for access and correction of Your Personal Data.

6.2. If We have collected and processed Your Personal Data with Your consent, then You can withdraw your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We have conducted prior to Your withdrawal, nor will it affect processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.

6.3 You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority.

6.4. You have the right to opt-out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please Contact Us.

6.5. If You seek to exercise Your rights under this clause, please contact Us at the details provided in clause 11. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws

  1. COOKIE POLICY

7.1. Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Us. When You visit the Website(s), We may collect Personal Data automatically from You through cookies or similar technology. We also set cookies to collect information that is used either in aggregate form to help Us understand how Our Website(s) is being used or how effective Our marketing campaigns are, to help customise the Website(s) for You or to make advertising messages more relevant to You.

7.2. Essential Cookies: We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing Your browser settings, but this may affect how the Website(s) functions.

7.3. Analytics, Customisation and Advertising Cookies: We set these cookies to help Us improve Our Website(s) by collecting and reporting information on how You use it. The cookies collect information in a way that does not directly identify anyone.

7.4. When You visit the Website(s), a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.

  1. CONTACT INFORMATION

You may contact Our privacy officer if You have any enquiries or feedback on Our personal data protection policies and procedures, or if You wish to make any request, in the following manner:

  • For any general queries or questions about this policy :

Email Address: privacy@enkispace.com

Address:  Enki Space, Viitorului street, number 133, district 2, Bucharest, Romania

  1. CHANGES TO THE NOTICE

We keep this Notice under regular review and may update this webpage at any time. This Notice may be amended at any time and You shall be notified only if there are material changes to this Notice.